Welcome to RM Silks (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website https://rmsilkssarees.com.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- Order Details
Payment Information
Payments are processed securely through trusted payment gateways.
We do not store your debit card, credit card, UPI PIN or banking credentials.
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies
- Pages Visited
- Referral Source
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify payments
- Provide customer support
- Send order confirmations
- Send shipping updates
- Respond to enquiries
- Improve our website
- Detect fraud and misuse
- Comply with applicable laws
With your permission, we may also send promotional offers and product updates.
You may unsubscribe at any time.
3. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Analyse visitor behaviour
- Enhance user experience
You can disable cookies through your browser settings. However, some website features may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only with:
- Payment Gateway Providers
- Courier & Shipping Partners
- SMS Providers
- Email Service Providers
- Website Hosting Providers
- Government Authorities (where legally required)
5. Data Security
We use reasonable technical and organisational security measures to protect your information, including:
- SSL Encryption
- Secure Servers
- Restricted Administrative Access
- Regular Security Updates
While we strive to protect your information, no internet transmission can be guaranteed to be completely secure.
6. Data Retention
We retain your information only as long as necessary:
- To complete your orders
- For customer service
- For accounting purposes
- To comply with Indian laws
7. Your Rights
Subject to applicable Indian laws, you may request:
- Access to your information
- Correction of inaccurate information
- Deletion of your personal information (where legally permissible)
- Withdrawal of marketing consent
For such requests, please contact us using the details below.
8. Third-Party Services
Our website may use third-party services including:
- Payment Gateways
- Courier Services
- Google Analytics
- Meta Pixel
- Social Media Platforms
These third parties have their own privacy policies.
9. Children’s Privacy
Our website is not intended for children under 18 years of age.
We do not knowingly collect personal information from minors.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated Effective Date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
RM Silks
Website: https://rmsilkssarees.com
Phone/WhatsApp: [9345138663]
Tamil Nadu, India
