Welcome to RM Silks (“we”, “our”, “us”). These Terms & Conditions govern your use of our website https://rmsilkssarees.com and the purchase of products through our online store.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.
1. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- You are legally capable of entering into binding contracts under applicable Indian law.
2. Products
We make every effort to display our sarees accurately, including colours, patterns and descriptions. However:
- Actual colours may vary depending on your device, screen settings and lighting conditions.
- Slight variations in weaving, embroidery, print or texture are natural characteristics of handcrafted or fabric products and are not considered defects.
- Product availability is subject to stock availability.
3. Pricing
- All prices displayed on the website are in Indian Rupees (INR).
- Prices are inclusive or exclusive of applicable taxes as displayed at checkout.
- We reserve the right to change product prices without prior notice.
- The price applicable to your order will be the price displayed at the time of purchase.
4. Orders
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to pricing errors, stock unavailability, suspected fraud or technical issues.
- Contact you for additional information before processing your order.
If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Refund Policy.
5. Payments
We accept secure online payments through authorised payment gateways.
RM Silks does not store your credit card, debit card, UPI PIN or banking credentials. Payment information is securely processed by our payment service providers.
6. Shipping & Delivery
- Orders are processed within the estimated time mentioned on the website.
- Delivery timelines may vary depending on your location and courier partner.
- Delays caused by natural disasters, strikes, public holidays, transport disruptions or other events beyond our control are not our responsibility.
7. Returns & Refunds
Returns, exchanges and refunds are governed by our separate Return & Refund Policy.
Customers are requested to read that policy before placing an order.
8. Cancellation
Orders may be cancelled before they are dispatched, subject to our Cancellation Policy.
Once an order has been shipped, cancellation may not be possible.
9. User Responsibilities
You agree:
- To provide accurate and complete information while placing orders.
- Not to misuse the website.
- Not to attempt unauthorised access to the website or its systems.
- Not to upload or transmit malicious software or harmful content.
- Not to interfere with the website’s normal operation.
10. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Brand Name
- Images
- Product Photographs
- Product Descriptions
- Graphics
- Website Design
- Text
- Videos
is the property of RM Silks or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed or used without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by law, RM Silks shall not be liable for:
- Indirect or consequential losses.
- Loss of profits or business.
- Delays caused by courier partners.
- Temporary website downtime.
- Technical failures beyond our reasonable control.
Our total liability, if any, shall not exceed the amount paid for the relevant order.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices or policies of such third-party websites.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Tamil Nadu, India.
15. Changes to These Terms
RM Silks reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated versions will be published on this page with the revised Effective Date.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
RM Silks
Website: https://rmsilkssarees.com
Phone/WhatsApp: [9345138663]
Tamil Nadu, India
